User Privacy Policy

At Night Luck we take your privacy seriously. This page explains how we collect, use and protect the personal data you provide when you register, play or use our services. We aim to be clear about what information we hold, why we use it and how you can manage your privacy choices.

Types of data we collect

Personal data

When you create an account we collect personal details such as your name, date of birth, email address, phone number and postal address. We also collect identity documents and proof of address where required for verification and anti-fraud checks.

Technical data

We collect device and connection data, including IP address, browser type, operating system, device identifiers and runtime logs. This helps us to provide secure access, detect abuse and improve site performance.

Transactional data

Information about deposits, withdrawals, wagers, game activity and account history is recorded to process payments, manage your account and meet our legal obligations. We also keep records of communications with our support team.

How we use your information

We use your data to operate your account, process payments, verify identity, prevent fraud, and provide customer support. We use activity data to show you relevant gameplay history and to help detect problem gambling patterns so we can offer appropriate support. We may also use anonymised or aggregated data for analytics and product improvement.

Data protection practices

We protect information using industry-standard measures such as encryption (TLS), access controls and secure hosting. Access to personal data is limited to authorised staff and approved service providers who process data on our behalf. We retain data only as long as necessary for operational, legal or regulatory purposes.

Cookies and tracking technologies

We use cookies and similar technologies for essential site functions, analytics and personalised content. Third-party providers may also place cookies to deliver services such as analytics and payment flows. You can manage or block cookies via your browser settings, but this may affect some site features.

User rights

You have rights in relation to your personal data including the right to request access, correction, restriction of processing, portability and deletion where applicable. You can withdraw consent at any time for marketing communications.

Access, correction and deletion

To access, correct or request deletion of your data, sign in to your account and use the profile or privacy settings where available, or contact our support team at [email protected]. We will respond to requests and explain any limitations where legal or regulatory obligations prevent immediate deletion.

Information sharing and third parties

We share data with payment processors, verification services, game providers, fraud prevention agencies and other partners who act on our behalf. We may disclose information if required by law or to protect our rights. All third parties are required to protect your data in line with this policy.

Privacy policy updates

We may update this policy from time to time. Any changes will be posted on this page and, where appropriate, we will notify you. If you have questions about our practices, please contact NightLuck support via [email protected].