Responsible Gambling

At Night Luck we take safer gambling seriously. We want every player to enjoy controlled play and to stay in charge of their time and money. This page explains the tools and support we provide so you can set limits, spot risky behaviour and find help if you need it.

Our player protection principles

We focus on prevention, clear choice and prompt action. We verify age at sign-up, monitor activity for signs of harm, and apply proportionate identity checks where necessary. Our approach is to provide simple, easy-to-use controls and to respond quickly when a player asks for help.

Activity-control tools

We offer a range of account controls so you can manage play at any time.

What you can set

Options include deposit limits (daily, weekly and monthly), loss limits, session reminders and cooling-off periods. You can also request temporary account breaks or self-exclusion through your account settings or by contacting support.

How to change limits

Limits can be adjusted via the Responsible Gambling section of your account. Reductions take effect immediately. Increases may be subject to a waiting period or additional checks to protect your account and meet safer-gambling best practice.

Deposit limits

You can set daily, weekly or monthly deposit caps to control how much you add to your account. These are designed to help you plan spending and to prevent overspending. If you need assistance setting or changing limits, our support team can guide you.

Loss limits

Loss limits stop play once a set net-loss threshold is reached over a chosen period. These limits work alongside deposit caps and are another way to manage bankroll and reduce financial risk.

Time limits and session reminders

Use session reminders to receive periodic prompts about how long you have been playing. We also provide short time-outs and longer account breaks; typical time-out options range from one day to 30 days, while longer exclusions are available for those who need them.

Self-exclusion

If you choose to self-exclude your account will be suspended and you will lose access for the agreed period. Longer exclusions can be set for six months or more. Please note that self-exclusion is a serious step and cannot be reversed immediately. If you are in the UK you can also register with GAMSTOP for a nationwide exclusion from participating operators.

Signs of problematic behaviour

Be alert to signs such as chasing losses, spending more than planned, neglecting responsibilities, or playing for longer than intended. If you spot these in yourself or someone close to you, consider tightening your limits or taking a break.

Tips for maintaining control

Set realistic deposit and time limits, stick to a personal budget, avoid playing when stressed or tired, and use account breaks if you feel tempted to exceed your limits. Keeping track of play and taking regular pauses helps maintain healthy habits.

Professional help and support organisations

If you need extra support, contact organisations such as GamCare, BeGambleAware or Gambling Therapy. These services offer confidential advice, self-assessment tools and treatment referrals. If you prefer to speak to us first, our support team is available to help guide you through the tools and options on NightLuck.